WELCOME TO FLIRTY • $7 FLAT RATE SHIPPING  •  EASY EXCHANGES & RETURNS

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Flirty Customer Center

Welcome! Keep on scrolling to find out more about:

• Our Happiness Guarantee • Easy Exchanges & Returns • Shipping Information • How to Contact Us  

Flirty Happiness Guarantee

If, for any reason, you are not happy with your Flirty purchase, you can return it for an exchange, store credit or a full refund. 

Flirty Shipping Information

Order Procesing

Orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. When your order has shipped, you will receive an email notification from us which include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us at hello@flirtysoapco.com with your name and order number, and we will look into it for you.


Domestic Shipping Rates and Estimates

We offer $7 flat rate shipping within the United States. Delivery times are estimated from receipt of your shipping notification. 

Easy Exchanges & Returns

We process returns through our easy-to-use Returns Center. Items sent back to us without first requesting a return through our Returns Center will not be accepted. To start a return, follow the steps below:

Step 1. Click on the button below, or visit flirtysoapco.returnscenter.com.

Step 2. Enter your order number and email address to start.

Step 3. Follow the instructions and select the items you want to return.

Step 4. Once your request is approved, you will get a confirmation email with shipping instructions.

Exchange/Store Credit—We'll Pay Return Shipping!

Return your Flirty merch within 90 days for an exchange or store credit, and we'll pay for your return shipping! Follow the steps above to start your exchange and get your prepaid shipping label.

Refunds

Return your Flirty merch within 30 days and we'll refund the purchase price to your original payment method. Shipping fees apply. Please remember it can take some time for your bank or credit card company to process and post the refund too. Follow the steps above to start your return and print your shipping label.

Damaged/Defective Items

Please inspect your order upon receipt and contact us if the item is damaged, so that we can evaluate the issue and make it right. If your Flirty Bottle becomes defective within 12 months of your purchase date, contact us about a replacement.

Contact Us

We want to hear from you! What do you love? Could we do something better? We'll use your input to make our products and service better. Let us know by filling out the form. We'll get back to you.